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How ad789 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your account, process your payments through JazzCash, Easypaisa, or Raast, and keep your data secure.

Data collected only as neededJazzCash, Easypaisa, Raast payment details protectedYour right to access and correct dataClear contact path for privacy requestsAvailable where local law permits
ad789 How ad789 Handles Your Personal Information
DATA HANDLING PRACTICES

Security, Retention and Your Account Rights

Your account data is protected at every stage — from the moment you enter your JazzCash or Easypaisa number through to withdrawal confirmation. Here is how we manage the key areas of data handling across your account life cycle.

Encryption and Access Controls

All data transmitted between your device and our platform is encrypted. Account credentials are stored in hashed form; no staff member can read your password in plain text.

Cookies and Session Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences through your browser settings at any time.

Data Retention Period

We keep your account data for as long as your account is active and for a period after closure as required by applicable law. Once the retention period ends, data is deleted or anonymised.

Requesting Changes or Deletion

You can request a copy of your data, ask us to correct inaccurate details, or request deletion by contacting support. We verify your identity before acting on any such request.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to access your data, request a correction, or ask us to delete information we hold about you, our support team handles these requests directly. Raise a privacy matter through any of the channels below and we will respond with the steps to verify your identity before processing the request.

Email Support Send your data request or privacy question to our support email. Include your registered account details so we can verify your identity and locate your record quickly.
Live Chat Use the live chat widget in your account dashboard to raise a privacy concern in real time. Our agents can log the request and escalate it to the data team on your behalf.
Account Help Centre Visit the Help section inside your account for a dedicated privacy-request form. Fill in your name, registered mobile number, and the nature of the request to get started.

Common Questions About Your Privacy at ad789

These are the questions we hear most from account holders about how their data is managed, who can see it, and what rights they have under this policy.

We collect your name, mobile number, and account credentials at registration. When you add a JazzCash or Easypaisa wallet, we record the wallet reference needed to process your transactions.

Yes. Only the transaction reference and wallet identifier are stored — not your PIN. Data is encrypted in transit and at rest, and access is limited to authorised staff only.

You can. Submit a data-access request through live chat or the Help Centre form inside your account. We verify your identity first, then provide your data within the period required by applicable law.

We retain your data for a defined period after account closure, as required by applicable legal obligations. After that period, your data is either deleted or made anonymous so it cannot be linked back to you.

We do not sell your personal information. We may share data with payment processors like Raast to complete transactions, and with service providers under strict data agreements. No data is passed to unrelated third parties.

Contact our support team via email or live chat with your registered mobile number. After identity verification, we update or remove the relevant data and confirm the action taken on your account.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.